Terms of Service

1. Acceptance of Terms

By accessing or using the Visca Software website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services. These terms apply to all visitors, users, and others who access or use our services.

2. Services

Visca Software provides web design, web development, branding, SEO, e-commerce, and hosting services. We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

3. Intellectual Property

All content, designs, code, and materials produced by Visca Software remain the intellectual property of Visca Software until full payment has been received, at which point ownership transfers to the client as agreed in the project contract. You may not reproduce, distribute, or create derivative works from our proprietary materials without our express written permission.

4. Client Responsibilities

Clients are responsible for providing accurate, complete, and timely information required to complete agreed work. Delays caused by a client's failure to provide required assets, feedback, or approvals may result in revised timelines and additional charges. Clients are responsible for ensuring that any content, images, or materials they supply do not infringe upon third-party intellectual property rights.

5. Payment Terms

Payment terms are outlined in individual project agreements or invoices. Typically, a deposit is required before work commences, with the remaining balance due upon project completion. Late payments may incur interest charges as specified in the project contract. Visca Software reserves the right to suspend or terminate services for overdue accounts.

6. Limitation of Liability

To the maximum extent permitted by law, Visca Software shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with our services. Our total liability to you for any claim arising from our services shall not exceed the total fees paid by you in the three months preceding the claim.

7. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the project. This obligation survives the termination of any project agreement. We will not disclose client information to third parties without consent, except as required by law.

8. Termination

Either party may terminate a project agreement with written notice as specified in the project contract. Upon termination, the client shall pay for all work completed up to the termination date. Visca Software reserves the right to terminate services immediately in cases of non-payment or breach of these terms.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

Visca Software reserves the right to update or modify these Terms of Service at any time. We will notify clients of significant changes. Continued use of our services following any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

For any questions regarding these terms, please contact us at contact@viscasoftware.com.